Track your repair.
Enter the phone number on file with your estimate and get your current repair status, photos, and estimated completion date — all in real time.
Don't have your phone handy? Call us at (850) 482-0332 and we'll look it up for you.
We'll need a signed repair authorization on file before we can complete your repairs.
What you'll see.
Real-time visibility into where your vehicle is in our 10-step repair process — no phone tag, no guessing.
Live status
See exactly which of the 10 stages your vehicle is in.
Photo updates
Automatic photo updates as your repair progresses.
Direct messages
Two-way messages with our team — right from the portal.
Insurance synced
Your insurer sees the same updates we do — no gaps.
The 10 stages of your repair.
Your status will fall into one of these — here's what each one means.
Your vehicle has been assigned and the initial estimate has been completed. We begin organizing the repair process and preparing for a more detailed inspection.
Your vehicle is disassembled in the damaged areas to identify all underlying damage. This is critical for creating a complete and accurate repair plan.
After teardown, your full repair plan is finalized. All findings are reviewed and documented so we can proceed with a clear, structured path forward.
Required parts have been identified and ordered. This stage may take time depending on availability, but it ensures all components are ready before repairs continue.
Your vehicle is actively being repaired. This includes structural and body repairs to restore the vehicle based on the finalized repair plan.
Your vehicle is being prepared for paint. Detailed surface preparation ensures proper adhesion and a high-quality finish.
Your vehicle is in the paint process. Refinishing is completed under controlled conditions to ensure proper color match and durability.
Your vehicle is being reassembled. All parts and components are reinstalled as the repair nears completion.
Final inspections and system checks — including ADAS calibrations, alignment, and quality control to ensure everything meets safety and repair standards.
Your vehicle is in the final stage. We complete a full wash and detail, preparing it for delivery — and your keys back in your hand.
Trouble logging in?
If your phone number isn't recognized, give us a quick call and we'll verify your file and walk you through it.