Privacy Policy.

We may collect information that you voluntarily provide when you submit a form, request an estimate, authorize repairs, contact our team, request repair updates, or communicate with us by phone, email, or through our website. This may include your name, phone number, email address, vehicle information, insurance or claim-related information, and any message or documentation you choose to provide.

We may use information submitted through our website to respond to your request, schedule or prepare estimates, communicate about repairs, assist with insurance claim-related repair communication, provide repair status updates, improve our customer service, and operate our business.

We may use website analytics tools, including Google Analytics, Google Search Console, Bing Webmaster Tools, and Microsoft Clarity, to understand how visitors use our website and to improve the user experience.

Microsoft Clarity may record information about how visitors interact with our website, including pages visited, clicks, scrolling activity, general device/browser information, referral sources, and session behavior. This information helps us identify website issues, improve navigation, and better understand which pages are useful to visitors.

We do not use these tools to intentionally collect sensitive personal information. Where available, form fields and sensitive customer information are masked or protected from session recordings, including names, phone numbers, email addresses, VINs, claim numbers, messages, uploads, and repair-related personal information.

Our website and analytics tools may use cookies or similar technologies to measure website traffic, understand visitor behavior, improve site performance, and support website security. You can adjust your browser settings to limit or block cookies.

We do not sell customer personal information. We may share information when necessary to operate our business, respond to customer requests, communicate with insurance companies or vendors related to a repair, comply with legal obligations, protect our rights, or use trusted service providers that help us operate our website and business.

Our website may include links to third-party websites, such as review platforms, partner websites, map services, social media pages, or other resources. We are not responsible for the privacy practices or content of those third-party websites.

We use reasonable safeguards to help protect information submitted through our website. However, no website, email, or online system can be guaranteed to be completely secure.

If you have questions about this Privacy Policy or how information is handled, please contact us:

Williams Paint & Body Shop
4720 Highway 90
Marianna, FL 32446
Phone: (850) 482-0332
Website: https://www.williamspaintandbodyshop.com